Frequently Asked Questions

Do I have to tell my friends about the deal?

You don't have to, but if you love the deal, you'll probably want to because there is a minimum number of deals that need to be sold before the deal is "tipped." Plus, you'll get the extra benefit of enjoying the deals with friends and family so it doesn't hurt to spread the word.

What are JigoPoints?

JigoPoints can be used just like cash at JigoCity.com.hk. Each time you refer someone to JigoCity.com.hk and they make a purchase, you'll earn 20 JigoPoints - which is equal to HK$20.

Just make sure your referrals buy their deals through the special referral link we'll give you so you get the credit. But remember, JigoPoints are not redeemable for cash — only for great experiences!

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Will I earn JigoPoints for every friend I refer who makes a purchase?

You will earn JigoPoints for any new JigoCity member who makes a purchase — but not existing ones.

Will I earn JigoPoints each time a friend I referred makes a purchase?

Unfortunately, no. You will only earn JigoPoints the first time they make a purchase. If you want to earn more JigoPoints, refer more members!

Do JigoPoints expire?

Yes, JigoPoints expire 45 days after they are earned – so don't forget to use them.